Privacy Statement
Your privacy is very important to us and Haloh Traders Imports will always act to protect your information. Haloh Traders Imports takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared.
This statement tells you in general terms what our commitment is, why we need to collect personal information, who we may share that information with (outside of Haloh Traders Imports) and how you may access personal information that we keep.
Haloh Traders Imports is committed to complying with the federal Privacy Act 1988.
This page covers the following key areas:
- Haloh Traders Imports' Privacy commitment
- What personal information do we collect?
- Cookies & how they work
- Why we collect information
- How we collect this information?
- Who we may share your information with
- Security
- Other Sites
- Access
- Direct marketing
- Haloh Traders Imports Privacy Policies & Practices
Haloh Traders Imports' Privacy commitment
We will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.
Haloh Traders Imports will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.
Wherever possible Haloh Traders Imports will give you the option of interacting anonymously with us provided it is practicable and lawful to do so.
We will always use fair and lawful means of collecting personal information.
In most circumstances we will collect personal information directly from you.
What personal information do we collect?
Different personal information is collected for different reasons. The personal information we collect is in most cases supplied directly by you when you give us your details, place an order, seek a refund without a receipt, or provide feedback to us.
Personal information can include information such as your name, address, contact details and your purchases.
The type of service or interaction you wish to receive will determine the specific type of information we need to collect. Personal information may include the following: Name, address, phone and other contact details (fax, email etc), merchandise information (purchases, orders etc), and method of payment.
Depending on the circumstance, sometimes we collect other information such as how you found, or were referred to, Haloh Traders Imports or what your areas of interest are, so that we can improve our service offering to you. We may also collect transaction information.
Cookies & how they work
When you visit the Haloh Traders Imports web site, our site may automatically send you a "cookie".
A cookie is a piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed.
You can decline cookies by adjusting the “accept cookies” setting in your browser, however we strongly recommend against this, as the functionality of the web site will be affected.
Why we collect information
We may collect information for a number of reasons including to:
- deliver products or services to you
- complete other transactions with you or on your behalf
- better understand your requirements and preferences
- improve our service
- protect against fraud or theft
- provide offers that are of greater interest or benefit to you
- contact you should there be a product recall or safety issue with a product we have sold you
How we collect this information?
The personal information we collect is in most cases directly supplied by you when you give us your details, place an order or provide feedback to us.
We collect information in a number of ways including:
- When you register your details with us or give us the information
- When you order or purchase goods or services
- When you hire or obtain a loaner machine from us
- When you open an account with us
Who we may share your information with
Haloh Traders Imports has no intention of selling your personal information to other parties, unless consent has been sought from you first or if we have already told you about the disclosure.
We also often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as our principals, delivery companies, and third party fulfilment contractors.
In all circumstances where your personal information is disclosed, Haloh Traders Imports will ensure that these third parties undertake to protect your privacy.
Please also refer to Gift and Homewares Association – Privacy Act Matters and Personal Guarantee / Indemnity for new account / credit applicants.
Security
We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the Internet.
Other Sites
Haloh Traders Imports is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.
Access
If you would like to access your personal information, write to Haloh Traders Imports Customer Relations 27 Colebrook Street, Brunswick, Victoria, 3056, e-mail at info@haloh.com.au, or call us on 03 9384 0233.
Direct marketing
If you do not wish to be contacted by Haloh Traders Imports (about special offers, discounts or other promotional events), write to Haloh Traders Imports Customer Relations Department 27 Colebrook Street, Brunswick, Victoria, 3056, e-mail at info@haloh.com.au, or call us on 03 9384 0233, or if you no longer wish to be contacted by Haloh Traders Imports, please call Haloh Traders Imports on 03 9384 0233, or email to info@haloh.com.au
Haloh Traders Imports Privacy Policies and Practices
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.
You can view the Haloh Traders Imports Ltd Privacy Policy here.